Make a Referral

Know someone who needs support?

Sometimes all it takes is one person who cares. If you know someone living with disability who could benefit from NDIS support, we'd love to hear from you. Referring someone is simple, and the impact can be life-changing.

Refer a Participant
Simple Process

How it works

We've made the referral process as easy as possible — because your time matters, and so does theirs.

  1. You refer

    Fill out our simple referral form with a few basic details about the person you'd like to connect with us.

  2. We reach out

    Our friendly team will personally reach out to the participant to learn about their needs and how we can help.

  3. They get support

    The participant is matched with the right services and starts their journey with a team that genuinely cares.

  4. You made a difference

    Because of you, someone's life just got a little brighter. Thank you for taking that step for someone else.

Anyone Can Refer

Who can make a referral?

You don't need to be a doctor or a specialist to refer someone. If you know a person who might benefit from NDIS support, whether it's a neighbour, a family member, or a friend, we want to hear from you.

  • Family members or friends
  • Support coordinators
  • Healthcare professionals
  • Community members
  • Current HPS participants
Why It Matters

Every referral changes a life

Many people living with disability don't know what support they're entitled to — or how to access it. By referring someone, you open a door to independence, dignity, and a better quality of life. And that starts with you.

Person-centred care

We listen first. Every participant receives support that's built around their unique needs, goals, and way of living.

A team that truly cares

Our support workers are not just trained - they're compassionate people who show up with heart, every single day.

NDIS registered in Victoria

Heartfelt Personalised Support is a registered NDIS provider, meeting the highest standards of quality and safety in Australia.

Get in Touch

Have questions before referring?

We're always happy to have a chat. Whether you have questions about the process or want to learn more about our services, our team is here for you.

Refer a Participant Contact Us